1. Introduction
By accessing naturalpyriteuae.com, you agree to be bound by these Terms and Conditions. These terms govern your use of our website and the purchase of any products from our collection.
2. Product Representation
We strive to display our natural pyrite products as accurately as possible. However:
- Natural Variations: As pyrite is a natural mineral, each piece is unique. Variations in size, color, and luster are expected and are a hallmark of an authentic, raw stone.
- Intention of Use: Our products are sold as luxury decor and accessories. While we discuss the traditional and symbolic benefits of pyrite (e.g., as a “Money Magnet”), these are based on cultural beliefs and do not guarantee specific financial or life outcomes.
3. Purchases and Payment
- Shopify Checkout: All transactions are processed through our secure Shopify gateway.
- Currency: All prices are listed in UAE Dirhams (AED) unless otherwise stated.
- Order Acceptance: We reserve the right to refuse or cancel any order due to product availability or errors in pricing.
4. Shipping and Delivery (UAE)
- Local Delivery: We offer delivery across the UAE, including Dubai, Abu Dhabi, and the Northern Emirates.
- Timeline: Standard delivery typically takes 2–5 business days. We are not responsible for delays caused by third-party couriers or incorrect address details provided by the customer.
5. Returns and Refunds
Due to the delicate and unique nature of high-luster pyrite:
- Damaged Items: If your item arrives damaged, you must contact us via WhatsApp within 24 hours of delivery with photographic evidence to be eligible for a replacement or refund.
- Change of Mind: We generally do not accept returns for “change of mind” on natural stone products once they have been delivered in good condition.
6. Limitation of Liability
Natural Pyrite UAE shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
7. Governing Law
These terms are governed by and construed in accordance with the laws of the United Arab Emirates.